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NEW QUESTION # 23
Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?
- A. Create a Product Time to market app from template in CRM analytics to track the product time to market
- B. Create a salesforce Report on the Product object to track the product time to market
- C. Leverage the EPC functionality to track the product related configuration.
- D. Create salesforce report on EPC project object to track the product time to market.
Answer: D
NEW QUESTION # 24
UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement
- A. Fields
- B. Price lists
- C. Pricing plan
- D. Calculation Matrix
- E. Attribute
Answer: A,D,E
NEW QUESTION # 25
UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?
- A. Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness
- B. Inform the business that data migration is completed and errors resolved in development
- C. Analyze and resolve any errors that were encountered and perform additional data load for any failed records
- D. Raise support case to retrieve a data load report to summarize the data load.
Answer: A,C
NEW QUESTION # 26
Universal Connect (UC) offers only internet service. However, they plan on extending their offering to include TV services for the existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line.
Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called "Installation Type" on the internet and TV offer. What will be the consultant see as a result if the consumer order internet and TV together?
- A. An error at runtime no value will be assigned to the attribute "installation Type" on the technical product
- B. No error will be returned the "installation type" will be copied as empty/null after decomposition on the technical product
- C. No errors will be returned the value for 'Installation type' on the technical product will be set to most recently modified attribute.
- D. An error at design time, an error will be returned while configuring the decomposition relationship because of the duplicate attributes
Answer: C
NEW QUESTION # 27
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud
- A. Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
- B. Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
- C. Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
- D. Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
Answer: A,B
NEW QUESTION # 28
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?
- A. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
- B. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
- C. Add the delivery zip code customer field as a header in the pricing calculation matrix
- D. Configure the tax rate in the price plan and it will be added automatically when added to the cart.
Answer: C
Explanation:
If requirement is to have static calculation, then use Hook implementation If requirement is to have dynamic calculation based on custom fields then use ATB mechanism along with changes in hook to pass custom fields into ATB input map. In this case there is no need to have custom calculations.
NEW QUESTION # 29
ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?
- A. Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item
- B. Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.
- C. Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites
- D. Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.
Answer: A
NEW QUESTION # 30
A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.
- A. By automatically queuing the fulfillment request to retry according to predefined retry policy.
- B. By automatically balancing order processing tasks across multiple orchestration items
- C. By automatically queuing the fulfillment request to retry according to fallout analysis report.
- D. By automatically balancing order processing tasks across multiple orchestration queues
Answer: A
NEW QUESTION # 31
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?
- A. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
- B. This would require migrating all products sold within last 5 years, including those that are no longer sold.
- C. Migrating Assets instead of orders would provide more business Value.
- D. Migrating millions of records will cause Order Management to fail during processing due to large volume
- E. Migrating millions of records may reduce query performance due to large data volumes
Answer: B,D
NEW QUESTION # 32
Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?
- A. Premise
- B. Service Account
- C. Address
- D. Place
Answer: A,B
NEW QUESTION # 33
UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.
- A. Migrating in/out from bundle offer
- B. Service Continuity
- C. Supported by digital commerce API
- D. Customer can choose their plan from all pricing books.
- E. History of subscription updates and traceability
Answer: A,B,E
NEW QUESTION # 34
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?
- A. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
- B. Ensure platform events mode is enabled
- C. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
- D. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
Answer: B,C
NEW QUESTION # 35
United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.
- A. Make use of object types and attributes to better handle scalability using EPC functionality.
- B. Rationalize the product catalog by identifying duplicates and legacy products that can be removed
- C. Mark the orderable flag on the legacy system to false so that they cannot be used.
- D. Bundle the similar product together to reduce the volume
Answer: A,B
NEW QUESTION # 36
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?
- A. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
- B. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
- C. Configure a Callout Orchestration item using the enhanced system interface
- D. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
Answer: A
Explanation:
If the asynchronous response for the event is short, you can use the same callout to wait for the response. However, if the callout takes a long time, such as days, then it is best to use a push event to receive the response.
NEW QUESTION # 37
UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.
- A. Cart Based API using Omni Out
- B. Custom API via lightening Out
- C. Digital commerce SDK
- D. Digital Commerce API
Answer: C,D
NEW QUESTION # 38
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.
- A. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
- B. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
- C. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
- D. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
Answer: C
NEW QUESTION # 39
An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?
- A. Design order capture and order fulfillment flows
- B. Design opportunity management flows and convert the opportunity to quote.
- C. Design a quoting flow to negotiate price and discount approval process.
- D. Design a contract creation and contract renewal flows
Answer: B,C
NEW QUESTION # 40
Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?
- A. Only Migrate the assets needed when customers are trying to place MACD orders.
- B. Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
- C. Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
- D. Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
Answer: B
NEW QUESTION # 41
A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?
- A. Exact data in integration is an input to the ux design. Detailed Design of the integration... can start
- B. UX experience is the most important. Fully design and validate the UX before designing the integration step
- C. Plan for three user stories running subsequently: UX design first, Device Reservation API second, and inventory management system at last
- D. Plan for three user stories running in parallel: UX design, Device reservation, API and inventory system integration
Answer: D
NEW QUESTION # 42
ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?
- A. Enterprise sales management
- B. Multiple subscription management
- C. Advertising sales management
- D. Subscriber lifecycle management
Answer: A
NEW QUESTION # 43
UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?
- A. To identify the metadata related error not previously seen with a subset of data
- B. To identify the data error that was not surfaced during testing with subset of data
- C. To identify the risk of hitting governor limit with the production load
- D. To understand how long, the data load in production should take
Answer: B,C
NEW QUESTION # 44
Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?
- A. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.
- B. Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
- C. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.
- D. Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type
Answer: B
Explanation:
Base offer Spec Type should not have object sub type as best practice
NEW QUESTION # 45
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