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NEW QUESTION # 58
A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them.
Which solution should a consultant recommend?
- A. Engagement Plans
- B. Service Cloud
- C. Program Management Module
- D. Self-Service Portal
Answer: D
Explanation:
https://www.salesforce.com/products/service-cloud/self-service-portal/
NEW QUESTION # 59
An employee has been terminated at a nonprofit. The nonprofit's system admin immediately disabled the former employee as a Salesforce user but is concerned the employee may have exported exposed login credentials to multiple external systems before departing.
Which feature should the consultant recommend to protect this data In the future?
- A. Named Credentials
- B. Shield Platform Encryption
- C. Individual Object
- D. Organization-wide Defaults
Answer: B
NEW QUESTION # 60
A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household's account record, but Universal Containers needs to be entered into the Salesforce system.
How should a consultant track the volunteer's relationship with Universal Containers?
- A. Create a Lead for the volunteer at Universal Containers and create a Relationship record between the volunteer Lead and the volunteer Contact.
- B. Create a Lead for the volunteer at Universal Containers and create an Affiliation record between the volunteer Lead and Universal Containers.
- C. Create a Universal Containers Organization Account and create a Relationship record between the volunteer and Universal Containers.
- D. Create a Universal Containers Organization Account and create an Affiliation record between the volunteer and Universal Containers.
Answer: D
NEW QUESTION # 61
A nonprofit conducts background checks on all prospective volunteers. Only the volunteer manager and executive director should be able to access the fields related to background checks on the Contact object.
How should the consultant configure the security settings?
- A. Create a Sharing Rule that grants the volunteer manager and executive director access to the background check fields.
- B. Create a Role for the volunteer manager under the executive director's Role and grant read, write access to those fields in the volunteer manager's role.
- C. Assign the volunteer manager and executive director to a Public Group and grant the Public Group access to those fields.
- D. Create a Permission Set that grants access to those fields and assign it to the volunteer manager and executive director.
Answer: B
NEW QUESTION # 62
A nonprofit organization has been using Salesforce without NPSP. The organization is now interested in the NPSP functionality and wants the consultant to recommend if NPSP should be used in the same Salesforce environment or if they should start over in a new environment.
Which tool should the consultant use to help evaluate and recommend the best course of action?
- A. Salesforce Optimizer
- B. Lightning Experience Migration Assistant
- C. NPSP Health Check
- D. Setup Audit Trail
Answer: C
NEW QUESTION # 63
A nonprofit wants to migrate millions of Contact records from a legacy system. Most records fail to import with the following error: "npsp.TDTM_Address: System.LimitException: Apex CPU time limit exceeded".
Which three actions could a consultant take to successfully import this data?
Choose 3 answers
- A. Check 'User Managed' on the Address TDTM record.
- B. Disable all automation and load the Address object separately.
- C. Reduce the batch size significantly when addresses are included.
- D. Enable "Simple Address Change Treated as Update' in Address Settings.
- E. Disable 'ADDR_Addresses_TDTM' Handler in Trigger Configuration.
Answer: C,D,E
Explanation:
https://dataloader.zendesk.com/hc/en-us/articles/360060751213-System-LimitException-Apex-CPU-time-limit-exceeded C) https://www.salesforceben.com/what-is-apex-cpu-time-limit-exceeded-how-do-you-solve-it/ https://www.salesforceben.com/what-is-apex-cpu-time-limit-exceeded-how-do-you-solve-it/
NEW QUESTION # 64
A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?
- A. Create a picklist field that will display the categories based on the Total Gifts This Year field.
B Create a custom field on the Opportunity that will display the categories and a process in Process Builder to populate the value based on the Total Gifts This Year field. - B. Set up NPSP Levels for the categories based on Total Gifts This Year.
- C. Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.
Answer: C
NEW QUESTION # 65
A data administrator at a small nonprofit has 3 profile that allows them to Read, Create, Edit, and Delete on all objects. The staff member receives an error when attempting to merge three duplicate contacts.
What should the consultant recommend to resolve this issue?
- A. Tell the staff member to select only two instead of three contacts when using Contact Merge.
- B. Tell the staff member to merge Contacts from the View Duplicates component.
- C. Make the staff member a system admin.
- D. Create a Permission Set with Modify All on Contacts and Accounts and assign it to the staff member.
Answer: D
Explanation:
https://powerofus.force.com/s/article/NPSP-Merging-Contacts
NEW QUESTION # 66
A nonprofit is implementing Salesforce for program management. The nonprofit wants to measure user adoption after go-live.
What are two metrics the nonprofit can use to measure user adoption'
Choose 2 answers
- A. Percentage of Leads converted on a weekly basis
- B. Percentage of staff logging in on a weekly basis
- C. Number of Opportunity records created in the last 30 days
- D. Number of Account and Contact records created in the last 30 days
Answer: A,D
Explanation:
https://trailhead.salesforce.com/en/content/learn/modules/user-adoption-metrics/measure-salesforce-usage
NEW QUESTION # 67
A nonprofit has a large volume of data across multiple objects in Salesforce and external databases. The nonprofit needs to quickly query data across its systems to get insights on any device about the impact it is having.
Which solution should the consultant recommend?
- A. CRM Analytics
- B. Salesforce Reports & Dashboards
- C. External Objects
- D. Salesforce Connect
Answer: A
NEW QUESTION # 68
The vice president of development of a nonprofit organization wants to be able to review giving in the pipeline at a high level, and track the organization's process towards finding new potential donors. The VP also wants to track program metrics as compared to donor histories. What should the consultant advise?
- A. Packaged NPSP reports cannot be edited. Recreate all the reports found on the NPSP Development Forecasting dashboard to edit appropriately. Add additional reports to track program data.
- B. Review the components that are already on the NPSP Development Forecasting dashboard. Create additional reports and edit the dashboard to add components to track the program data.
- C. Packaged NPSP dashboards cannot be edited. Recreate the NPSP Development Forecasting dashboard components. Add additional components to track program data.
- D. Review the reports on the NPSP Fundraising Reports folder. Create additional reports to track program data. Schedule each report to be sent to the vice president every morning.
Answer: D
NEW QUESTION # 69
A nonprofit wants a report of all memberships that will expire in exactly 30 days.
How should a consultant filter a report on Membership End Date?
- A. Membership End Date is equal to or greater than NEXT 30 DAYS.
- B. Membership End Date is equal to NEXT 30 DAYS.
- C. Membership End Date equals NEXT 30 DAYS and does not equal NEXT 29 DAYS.
- D. Membership End Date is equal to or less than NEXT 30 DAYS.
Answer: B
NEW QUESTION # 70
An annual fund coordinator wants to create a report that identifies which Individual donors have yet to make a gift toward the Annual Fund Campaign this year. It is important that the annual giving coordinator avoids soliciting any individuals who are attending an upcoming gal
a. The nonprofit uses Campaigns to track event attendance.
What should a consultant add to the report to exclude gala attendees?
- A. Bucket field
- B. Filter logic
- C. Summary formula
- D. Cross filter
Answer: D
NEW QUESTION # 71
When a system admin for a nonprofit times to import data into the NPSP Data Import Object, the error message: "The matching field you chose (Record ID) is not mapped and is required for an Update and Insert operation" appears.
What are two actions the system admin can take to resolve the error?
Choose 2 answers
- A. Select --None-- for all matching fields if the admin is using the Salesforce Data Import Wizard.
- B. Select "Upsert" if the admin is using the Salesforce Data Loader.
- C. Select the appropriate Record ID in the Salesforce Data Import Wizard.
- D. Select "Insert" if the admin is using the Salesforce Data Loader.
Answer: C
Explanation:
https://developer.salesforce.com/forums/?id=9060G000000I7sYQAS ,and "D".( https://powerofus.force.com/s/article/NPSP-Troubleshooting)
NEW QUESTION # 72
A nonprofit organization is interested in a CRM that manages its constituents and has an integrated email marketing tool with built-in scoring and engagement tracking.
Which solution should the consultant recommend?
- A. NPSP and Pardot
- B. NPSP and Community Cloud
- C. NPSP and Marketing Cloud
- D. NPSP and Social Studio
Answer: C
NEW QUESTION # 73
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