Real Salesforce Health-Cloud-Accredited-Professional Exam Dumps with Correct 230 Questions and Answers
Valid Health-Cloud-Accredited-Professional Test Answers & Salesforce Health-Cloud-Accredited-Professional Exam PDF
The Salesforce Health Cloud Accredited Professional certification exam comprises 60 multiple-choice questions which must be completed within 90 minutes. Candidates must achieve a score of 68% or higher to pass the exam and earn their certification. Upon passing the exam, professionals are awarded the Salesforce Health Cloud Accredited Professional Certification, which is recognized globally as a symbol of expertise in using the Salesforce Health Cloud platform to improve healthcare delivery.
The Salesforce Health Cloud Accredited Professional certification program is designed to test an individual's knowledge of the Salesforce Health Cloud platform, including technical skills, industry best practices, and regulatory compliance standards. Health-Cloud-Accredited-Professional exam consists of multiple-choice questions and is administered online. To pass the exam, candidates must demonstrate their understanding of key concepts such as patient management, care coordination, interoperability, and security.
NEW QUESTION # 37
Service cloud organization is migrating to health cloud, and only certain teams of users have health cloud use cases .Which users are......
health cloud permission set licences.
What three types of ancillary information can be included in a single care request.
- A. Care request providers
- B. Care request drug
- C. Care request diagnosis
- D. Care request reviews
- E. Care request facility
Answer: A,B,C
NEW QUESTION # 38
Healthcare companies face challenges from a variety of sources. What are three common challenges they could encounter that HC solves for? (Choose 3)
- A. Growing customer expectations for delivery of care everywherE.
- B. Growing demand for a more personalized care experience.
- C. There are not enough Providers for the amount of the Care Requests.
- D. Insufficient funds allocated to Research and Development.
- E. The need to drive sales while reducing cost.
Answer: A,B,E
NEW QUESTION # 39
A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter.
Which record should the consultant configure to accomplish this?
- A. Verification Search Feature
- B. Identity Verification Process Detail
- C. Identity Verification Parameter Item
- D. Linked Identity Search Detail
Answer: C
Explanation:
D is correct because Identity Verification Parameter Item is the record that defines the search parameters for identity verification. A consultant can create and configure Identity Verification Parameter Items to add new search parameters or modify existing ones.
NEW QUESTION # 40
When setting up Intelligent Sales, which three types of records should an administrator create for a Field Sales Agent before Visit records can be created? (Choose three.)
- A. Opportunities
- B. Contacts
- C. Assets
- D. Locations
- E. Accounts
Answer: B,C,D
Explanation:
To create Visit records for a Field Sales Agent using Intelligent Sales, the administrator must create Contacts, Locations, and Assets records for the agent. Contacts are the people that the agent visits or interacts with during their sales cycle. Locations are the places where the agent conducts their visits or activities. Assets are the products or devices that the agent sells or services during their visits. Opportunities and Accounts are not required for creating Visit records using Intelligent Sales.
NEW QUESTION # 41
How does an administrator display device information on a patient card?
- A. Create a custom field on the EHR_MedicalDevices with a formula that returns the nf ormauon to display on patient card
- B. Create an Asset record and create a Care Registered Device record that looks up to the Asset record and then looks up to the Account record for the Patient
- C. Create a custom fieldon the FilterCondition_c with a formula that returns the information to display on patient card
- D. Create a custom field on the EHR_DeviceRequest with a formula that returns the information to display on patient card
- E. Create acustom field on the EHR_Patient object with a formula that returns the information to display on patient card
Answer: B
NEW QUESTION # 42
What is the latest FHIR model aligned to Health Cloud?
- A. V4
- B. V1
- C. V5
- D. V3
Answer: A
NEW QUESTION # 43
What is the difference between Care Program and Care Plans in Health Cloud? (Choose 1 - Recall concept / Remember.)
- A. Care Programs are an extension on Care Plans.
- B. Care Plans are only used by Providers & Payers while Care Programs are only used by Life Sciences companies.
- C. Care Plans can be exposed in a community while Care Programs cannot.
- D. Care Programs are just a different type of Care Plan which capture more details such as financial information.
- E. Care Programs track a patient's overall health journey, while Care Plans are more focused on specific care needs.
Answer: E
Explanation:
According to the Salesforce documentation, care programs and care plans are different concepts in Health Cloud:
Care programs track a patient's overall health journey from enrollment to completion. They provide guidance and support for patients to proactively manage their health by increasing their adherence to treatment plans.
Care plans are practical, actionable steps to support the health of a patient. They break health problems down into doable, trackable actions. They serve as the source of truth for all the individuals involved in the care of a patient. Therefore, option A is correct. Option B is incorrect, because both care programs and care plans can be exposed in a community. Option C is incorrect, because both care programs and care plans can be used by providers, payers, and life sciences companies. Option D is incorrect, because care programs are not a different type of care plan, but a separate object in Health Cloud. Option E is incorrect, because care programs are not an extension of care plans, but a related object in Health Cloud.
NEW QUESTION # 44
How should a consultant at a large provider system model a patient in Health Cloud?
- A. Configure Contact
- B. Leverage Person Account
- C. Leverage Contact-Contact
- D. Configure Account
Answer: B
Explanation:
D is correct because leveraging Person Account is the recommended way to model a patient in Health Cloud. A Person Account is a special type of account that combines the attributes of an account and a contact. It allows users to store information about individual people, such as name, address, phone number, email, and health details. Health Cloud uses Person Accounts to represent patients and members, and to enable various features and functionality, such as household data model, clinical data model, care management, and provider network management.
NEW QUESTION # 45
Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud.
The call center manager has requested the following changes:
* Birth Date be available in results and as an optional verifier, but no longer required for verification purposes
* Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?
- A. Add 'Bloomington ID' to the picklist choices within the Identity Verification flow and mark it as required. Remove the Birth Date record from the required fields picklist and add Birth Date to the optional verifiers picklist.
- B. Add two new Identity Verification Process Field records for 'Bloomington ID'. Set the Field Type to Result Field and set the Required field to true. Add the new record to the Lightning component parameters in the identity flow screen in Flow Builder.
- C. Add two new Identity Verification Process Field records for 'Bloomington ID'; one with the Field Type set to Result Field and one with Field Type set to Optional Verifier. Delete the Birth Date record which has the Field Type value Required Verifier.
- D. Add two new Identity Verification Process Field records for 'Bloomington ID'; one with Field Type set to Result Field and one with Field Type set to Required Verifier Change the Birth Date record with Field Type value Required Verifier to Optional Verifier
Answer: D
Explanation:
To meet the requirements of the call center manager for identity verification, a consultant should do the following:
Add two new Identity Verification Process Field records for 'Bloomington ID'; one with Field Type set to Result Field and one with Field Type set to Required Verifier: This step allows the consultant to add 'Bloomington ID' as a custom field on Account to the identity verification process. The Result Field record type makes the field appear in the search results, while the Required Verifier record type makes the field mandatory for verification purposes5.
Change the Birth Date record with Field Type value Required Verifier to Optional Verifier: This step allows the consultant to change the status of Birth Date from a required field to an optional field for verification purposes. The Optional Verifier record type makes the field appear in the verification screen, but does not require a match for verification6. Adding 'Bloomington ID' to the picklist choices within the Identity Verification flow, removing Birth Date from the required fields picklist, adding Birth Date to the optional verifiers picklist, deleting Birth Date record, or adding new record to Lightning component parameters are not valid steps for this task.
NEW QUESTION # 46
Which Permission Set Licenses and Permission Sets need to be assigned to users to leverage Utilization Management' (Choose three)
- A. Health Cloud Foundation Permission Set
- B. Health Cloud Analytics Permission Set
- C. Health Cloud Utilization Management Permission Set
- D. Health Cloud Platform Permission Set License
- E. Health Cloud Permission Set License
Answer: A,C,E
NEW QUESTION # 47
Which Salesforce object is used to model a Care Plan?
- A. Lead
- B. Case
- C. Opportunity
- D. Account
- E. Task
Answer: B
Explanation:
According to the Health Cloud Data Model Developer Guide, Case is the Salesforce object that is used to model a Care Plan. Case is a standard object that represents an issue or request that requires resolution or action. Cases can be used to model care plans by adding custom fields and related objects such as problems, goals, tasks, and timeline events. Account, Lead, Opportunity, and Task are not objects that are used to model a Care Plan.
NEW QUESTION # 48
A Health Cloud administrator has set up risk recalculation by setting the recalculate flag to TRUE but is not seeing the recalculation score for the patient. Which of the following is most likely the reason why recalculation score for the patient is not displaying?
- A. CMS scores cannot be recalculated in health cloud.
- B. Use the CMS recalculation API
- C. Risk scores are only recalculated for patients who are affiliated with a care program.
- D. Use a 3 - Apply to Real World / Analyze / Evaluated party API to recalculate CMS risk score.
Answer: C
Explanation:
Reference and details below.
NEW QUESTION # 49
A Salesforce technical architect is migrating a service cloud org to health cloud and needs to update existing integrations to create records in health cloud objects instead of creating records in custom objects. Which unique health cloud considerations apply regarding the use of APIs in this case?
- A. Any combination of object-level APIs and business APIs may be used.
- B. Health cloud and custom objects both leverage the same object -level API approach. No unique health cloud considerations apply.
- C. Only object level APIs should be used as Business APIs are not used for record creation.
- D. Health Cloud uses Business API's that should be used instead of object level API's
Answer: D
Explanation:
According to the Salesforce documentation2, Health Cloud uses Business APIs that should be used instead of object level APIs when creating records in Health Cloud objects. Business APIs are custom REST APIs that perform complex business logic and validations on Health Cloud objects. Object level APIs are standard REST or SOAP APIs that perform CRUD operations on individual objects. Business APIs ensure data integrity and consistency across Health Cloud objects, while object level APIs may result in data errors or inconsistencies2.
NEW QUESTION # 50
Which data model is used to represent information via standard object and..................
covered?
- A. Payer data model
- B. Plan data model
- C. Health Insurance data model
- D. Coverage data model
- E. Benefit data model
Answer: C
NEW QUESTION # 51
Which permission set is needed to grant users read access to health insurance records and also create, read and update access to Utilization Management records?
- A. HC Utilization Management Permission Set
- B. HC Foundation permission set
- C. The Health Cloud Member Services Permission Set
- D. HC Permission set license
Answer: A
Explanation:
Reference and details below.
NEW QUESTION # 52
Which three of the following features are included with a Health Cloud License?
- A. Intelligent Document Automation
- B. EHR Mulesoft Templates
- C. Intelligent Form Reader with Amazon Textract
- D. Surveys
- E. Care Cordination(Patient Services)
Answer: A,D,E
Explanation:
According to the Health Cloud Data Model Developer Guide, Surveys, Intelligent Document Automation, and Care Coordination (Patient Services) are three features that are included with a Health Cloud License. Surveys allow you to create and send surveys to patients and providers to collect feedback and data. Intelligent Document Automation allows you to digitize your document management processes and extract data from documents using artificial intelligence. Care Coordination (Patient Services) allows you to manage patient care across multiple care plans and teams. EHR Mulesoft Templates and Intelligent Form Reader with Amazon Textract are not features that are included with a Health Cloud License.
NEW QUESTION # 53
A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration.
Which Health Cloud component should a consultant recommend for the Member record page?
- A. Coverage Confirmation
- B. Benefits Coverage
- C. Eligibility Validation
- D. Benefits Verification
Answer: B
Explanation:
To enable agents to answer questions from members regarding their benefits coverage, a consultant should recommend the Benefits Coverage component for the Member record page. This component displays information such as plan name, effective date, termination date, deductible amount, coinsurance percentage, copay amount, and out-of-pocket maximum for each benefit plan that the member is enrolled in. Benefits Verification, Eligibility Validation, or Coverage Confirmation are not components that exist in Health Cloud.
NEW QUESTION # 54
Which three activities does "The Social Determinants" feature in Health cloud help providers perform? (choose three.
- A. Track the influence of the social network of the patient on the patients' health outcomes
- B. Plan interventions to help address the barriers to care within their patient populations
- C. Automatically import credit scores and income information into the patient record in Health cloud
- D. Track determinants and barriers to care across their patient populations
- E. Integrate service such as transportation and meal delivery into their patient care plans and programs.
Answer: B,D,E
Explanation:
According to the Salesforce website, The Social Determinants feature in Health Cloud helps providers perform the following activities:
Integrate services such as transportation and meal delivery into their patient care plans and programs. The Social Determinants feature allows providers to connect patients with community resources that can help them overcome nonclinical barriers to care, such as lack of transportation, food insecurity, or social isolation.
Track determinants and barriers to care across their patient populations. The Social Determinants feature allows providers to collect and analyze data on various social factors that affect patients' health outcomes, such as income, education, housing, or environment.
Plan interventions to help address the barriers to care within their patient populations. The Social Determinants feature allows providers to create and manage action plans that target specific social needs of patients and measure their impact on health indicators.
NEW QUESTION # 55
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