Latest Salesforce Community-Cloud-Consultant Exam questions and answers
BootcampPDF Community-Cloud-Consultant Exam Practice Test Questions (Updated 286 Questions)
NEW QUESTION # 171
You are setting up an Authenticated Community for your Customers many of them speak both English and French how will you ensure the most appropriate language(s) are available to them in your Napili Template Community?
- A. Develop a custom lightning component which will allow seamless transition between languages
- B. Place the Language Picker Component on the Community home page
- C. Install the Google Translation component which allows Authenticated users to swap between languages
- D. Language will be determined by the language set on their User Profile
- E. Multi-Language support is not available for Napili Template communities
Answer: D
NEW QUESTION # 172
A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimised for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the requirements?
Select one or more of the following:
- A. Business value map and ROI
- B. Lightning community templates
- C. Lightning bolt solutions
- D. Custom solutions
Answer: B
NEW QUESTION # 173
Universal Containers will be implementing several Communities, and wants to ensure login uniqueness.
Which set of license types will enforce username uniqueness across all Salesforce organizations and Communities?
- A. Customer Community, Customer Community Plus, and Lightning External Apps
- B. Partner Community and Lightning External Apps Plus
- C. Lightning External Apps Plus and Lightning External Apps
- D. Customer Community and Partner Community
Answer: A
NEW QUESTION # 174
Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?
- A. Publish the Community so the changes take effect
- B. Add a Featured Topic in the Community Management console
- C. Select the Customer Channel in article setup
- D. Create the article in the Community Management console
Answer: A
NEW QUESTION # 175
How Should the Salesforce Admin meet these requirements? Universal Containers need a Community for distributors who manage their sales with the following requirements: Each distributor has multiple users. Users within the same distributor should be able to talk to each other. Users should not be able to talk with users from other distributors. Knowledge articles and other Community features should be the same for all distributors.
- A. Create a separate Community for each distributor. Allow members to talk within the Community and enable the Community user visibility.
- B. Create a Sharing set to share the users within a distributor in the Community. Allow discussions, keeping the OWD for Users as private
- C. Create Sharing groups to share users within a distributor. Allow discussions, keeping the OWD for Users as private.
- D. Enable the Portal user visibility and disable the Community user visibility under Sharing settings. Keep OWD for Users as private for external users.
Answer: D
NEW QUESTION # 176
A Salesforce Admin at universal Containers notices that a large number of unauthenticated users are accessing Community pages. Their org is on the Salesforce Enterprise Edition. What is the average number of monthly page views allowed?
- A. 100,000
- B. 300,000
- C. 1,000,000
- D. 500,000
Answer: D
NEW QUESTION # 177
Universal Containers is leveraging Salesforce Files and needs to make it available to customer Community users.
Which users will be able to edit and delete Salesforce Files based on their licence?
Select one or more of the following:
- A. Users with the Lightning External App licence
- B. Users with the Customer Community licence
- C. Users with the Customer Community Plus licence
- D. Users with the High Volume Customer Portal Licence
Answer: C
NEW QUESTION # 178
Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:
- UC can engage with partners during the sales cycle
- UC can have internal only discussions
- The channel manager can bring any UC employee to the discussion
- UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:
- A. Leverage private groups and record sharing the access control
- B. Leverage unlisted groups and record sharing for access control
- C. Leverage the opportunity feed and group record layout access control
- D. Leverage the opportunity feed and manual shares for access control
Answer: D
NEW QUESTION # 179
The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community licence, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?
Select one or more of the following:
- A. Use a Sharing Set
- B. Use a Share Group
- C. Use a Public Group
- D. Use the role hierarchy
Answer: A
NEW QUESTION # 180
You have been asked to create a Community leveraging Out-of-the-box login, logout, self-registration, and error pages. Would you recommend the use of Community Builder or Force.com site?
- A. Neither, only Customer and Partner Portals currently support error pages
- B. Force.com Sites
- C. Community Builder but only with the Napili or Koa template
- D. Community Builder
- E. It doesn't matter, both will work
Answer: E
NEW QUESTION # 181
Universal Containers has a customer Community in Europe and plans to roll out a separate Community for their US customers. They have separate profiles for their US, Europe, and Asia customers. How could the Salesforce Admin limit the membership of this new community to US customers?
- A. Add US users to the Community sharing set
- B. Add only US customer profiles as Community members
- C. Add each US customer as a Community member from their contact record
- D. Add the US customer public group to the Community as members of the Community
Answer: C
NEW QUESTION # 182
When allowing external users to Create and Edit reports, what important step must your complete first?
- A. Ensure that Create and Edit reports in checked on the Community Profile
- B. Share each Report and Dashboard Folder required with the respective community profiles?
- C. Enable Read and Write to Reports on the Community Profile
- D. Create a Permission Set with Create and Edit reports checked so that you can manage which users within the Community are able to create Reports
- E. Enable the Enhanced Sharing Model
Answer: E
NEW QUESTION # 183
Universal Containers wants to build a Community for all their employees. Currently, some of their employees are NOT Salesforce users. How should the Salesforce Admin enable access to the Community for the users who are currently NOT Salesforce users?
- A. Add the users to the Community as members
- B. Create the users in Salesforce and add their profile to the Community
- C. Create the users as contacts and enable them as Community users
- D. Allow the users to self -register to the Community
Answer: C
NEW QUESTION # 184
Universal Containers launches a Partner Community for their resellers who have access to Leads, Opportunities, and Dashboards. Universal Containers has the following requirements to support their partners during the sales cycle: * Universal Containers can engage with partners during the Sales cycle. * Universal Containers can have internal ions NOT visible to partners. * The Channel Manager can bring any Universal Containers employee to the ion. * Universal Containers employees may or may NOT have access to the Partner Community. How should a Salesforce Admin fulfill those requirements?
- A. Leverage unlisted groups and record sharing for access control
- B. Leverage Opportunity feed and manual shares for access control
- C. Leverage private groups and record sharing for access control
- D. Leverage Opportunity feed and group record layout for access control
Answer: C
NEW QUESTION # 185
Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Choose one answer
- A. Use the registration form in the company website and allow users to register
- B. Implement a Web-to-case form to capture user details and use case details to create a Community user
- C. Enable the option Allow External Users to Self-register in the Community Management page
- D. Create a publically accessible custom page with the registration details and add a link to the Community login page
Answer: C
NEW QUESTION # 186
A salesforce admin at Universal Containers notices that a large number of unauthenticated users are accessing Community pages built using Force.com sites. Their org is on the Salesforce Enterprise Edition. What is the maximum number of monthly page views allowed?
- A. 100,000
- B. 300,000
- C. 1,000,000
- D. 500,000
Answer: D
NEW QUESTION # 187
Universal Condiments want to recognize active and respected Community Members with special Community types post on the reputation points that they are acquiring through their interactions within the Community.
What feature is a good fit for Universal Condiments requirement?
- A. Reputation Types
- B. Reputation Categories
- C. Reputation Groups
- D. Reputation Levels
- E. Reputation Ranks
Answer: D
NEW QUESTION # 188
A Salesforce Admin added a Recommendation component in the Community Builder. The Page displays correctly in the Community Builder. However, the Recommendation component does NOT display in the Community.
What is the most likely cause of this issue?
- A. Recommendation is NOT enabled for the community.
- B. Members do NOT have permissions to see recommendations in the Community.
- C. NO recommendation exist for this Community.
- D. The page changes with the recommendation component have NOT been published.
Answer: D
NEW QUESTION # 189
As part of its recent efforts to improve brand recognition, Universal Containers had upgraded all of its Communities to use Lightning templates. The next step will be to unify the branding across all of these Communities. What is an efficient way to accomplish this?
Select one or more of the following:
- A. Use a shared Bootstrap CSS file in all of the Communities
- B. Create a standard theme that is used in all of the Communities
- C. Ensure that all Communities are only using standard Lighting Components
- D. Ensure that all Community managers use the same CSS standards in all pages
Answer: B
NEW QUESTION # 190
Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts.
The high-level capabilities for UC Partners are:
- Partner users should only see Accounts and Cases that they have access to
- A Partner user must be able to create Cases for all Accounts in their account hierarchy, regardless of whether they are a parent or child Account
- Partner users myst be able to collaborate within the private Groups of which they are members What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts.
The high-level capabilities for UC Partners are:
- Partner users should only see Accounts and Cases that they have access to
- A Partner user must be able to create Cases for all Accounts in their account hierarchy, regardless of whether they are a parent or child Account
- Partner users myst be able to collaborate within the private Groups of which they are members What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers
- A. Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object
- B. Use Apex managed sharing on the Account and Case Object
- C. Configure an Owner-based Sharing Rule on the Account and Case Object
- D. Set External User Organisation-wide Defaults to Private on the Account and Case Object
Answer: B,D
NEW QUESTION # 191
Universal Containers will be implementing several Communities, and wants to ensure login uniqueness.
Which set of licence types will enforce username uniqueness across all Salesforce organisations and Communities?
- A. Partner Community and Lighting External Apps Plus
- B. Customer Community, Customer Community Plus, and Lightning External Apps
- C. Lightning External Apps Plus and Lightning External Apps
- D. Customer Community and Partner Community
Answer: B
NEW QUESTION # 192
Universal Containers wants to allow customers in the Community to create and edit reports. Which license type should the Salesforce Admin use for these users?
- A. Customer Community Login.
- B. Customer Community Member.
- C. Customer Community Plus.
- D. Community Manager Plus.
Answer: C
NEW QUESTION # 193
Universal Containers (UC) has rolled out a Customer Community where customers can ask and answer questions. UC wants to ensure that customer questions are answered in a timely manner. How can the Administrator meet this requirement?
Select one or more of the following:
- A. Enable Knowledge and Articles
- B. Enable Case Escalation rules
- C. Enable Entitlement and Milestone
- D. Enable question-to-case functionality
Answer: A
NEW QUESTION # 194
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