Best Way To Study For Oracle 1Z0-1003-21 Exam Brilliant 1Z0-1003-21 Exam Questions PDF
Updated Verified Pass 1Z0-1003-21 Exam - Real Questions and Answers
NEW QUESTION 50
Where are permissions enabled for users to access Collaboration?
- A. the User Type configuration screen
- B. the Resource Type configuration screen
- C. the Business Rules configuration screen
- D. the Resource Information configuration screen
Answer: A
Explanation:
Explanation
https://docs.oracle.com/cloud/february2017/fieldservicecs_gs/FASCL/Collaboration-2.htm#FASCLConfigureUs
NEW QUESTION 51
A dispatcher notices that there are a lot of yellow dots within the resource trace route on the map of their technicians.
Upon investigation, they find out that their technicians occasionally have to stop forabout five minutes to verify the equipment in their truck enlroute to a customer site. It is determined that this Is acceptable behavior and should not be flagged on the resource trace.
Which configuration setting will ensure that these 5-minute stops along the route do not result in yellow dots displaying on the Map view?
- A. Set 'Resource is considered to be at the activity location if the distance to it is less than 100 meters' on the Business Rules configuration screen.
- B. Set the 'Departure/Parking time = 15 minutes' on the Statistics configuration screen.
- C. Deselect 'Use durations reported to enhance company-wide estimations' setting on the ResourceType configuration screen.
- D. Set 'Resource is considered idle if remains at the same location for more than 15 minutes and does not have started activity' on the Business Rules configuration screen.
Answer: D
NEW QUESTION 52
When assigning work zones to field resources, each zone assignment can be eithef 'regular' or 'temporary' (override).
Which statement is accurate regarding how those types of work zone assignments interact?
- A. If a 'temporary' zone is assigned to a resource, then during it's configured date range, the resource will able to work within that zone as well as within any other 'regular' assigned work zones.
- B. If a 'regular' zone is assigned to a resource, then during it's configured date range, the resource will able to work within that zone as well as within any other 'temporary' assigned work zones.
- C. If a 'regular' zone is assigned to a resource, then during it's configured date range, the resource will only be able to work within that zone, regardless of any other 'temporary' assigned work zones.
- D. If a 'temporary' zone is assigned to a resource, then during it's configured date range, the resource will only be able to work in that zone, regardless of any other 'regular' assigned work zones.
Answer: D
NEW QUESTION 53
Which two default attributes serve as stand-alone keys for work zones?
- A. Fault code
- B. Travel area
- C. Zip code
- D. Service Code
- E. Completion Code
- F. City
Answer: B,C
NEW QUESTION 54
Which two settings are required to ensure that the "Not activated on time" alert is shown in the GUI for a resource inthe system?
- A. Create a "Route is not activated" launch condition in Message Scenarios.
- B. Select the "Enable 'Not activated in time" alert and trigger" within the Resource Type features of that resource.
- C. Create a "Not activated on time" action linkon the resource's Activate Queue.
- D. Configure the "Route has not been started XX minutes after the start time of resource work day" Alert setting.
- E. Create a resource filter that has an "Activated contains Activated" condition.
Answer: B,E
Explanation:
Explanation
Reference: https://docs.oracle.com/cloud/august2015/servicecs_gs/FASMU/FASMU.pdf
NEW QUESTION 55
You configured an "early morning" time slot between 06:00 and 09:00 for the"Installation' Activity An installation activity with no SLA is assigned to a resource for tomorrow.
Which two statements are correct regarding how activities in Jeopardy will be displayed for this configuration?
- A. A jeopardy warning will be displayed on the Resource Tree and Time/List/Map Views.
- B. A jeopardy warning will bedisplayed on the Resource Tree only
- C. A jeopardy warning will be displayed on Time/List/Map Views only.
- D. A jeopardy warning will be displayed if this activity has not started between 06:00 and 09:00 tomorrow.
- E. A jeopardy warning will be displayed if this activity has not finished between 06:00 and 09:00 tomorrow.
- F. A jeopardy warning will be displayed if this activity has not started and finished between 06:00 and
09:00 tomorrow.
Answer: A,B
NEW QUESTION 56
Which two settings must be configured to ensure that an alert will display in the Dispatch Console when a resource does NOT activate their route on time?
- A. Select the "Enable 'Not activated in time' alert and trigger" within the appropriate Resource Types configuration screen.
- B. Configure a message associated with the "Route is not activated" launch condition within a Message Scenario.
- C. Configure the "Route has not been started XX minutes after the start time of resource work day" alert setting from the Display screen.
- D. Create a resource filter that has an "Activated contains Activated" condition for use in theList/Time/Map/Daily views.
Answer: A,C
NEW QUESTION 57
Which three configurations will enable booking to automatically close?
- A. specific booking intervals at designated times, set for either the same day or from 1-5 days earlier
- B. specific work zones at designated times, based on intersections of capacity categories and time slots, set for either the same day or from 1-5 days earlier
- C. specific capacity intervals at designated times, set for either the same day or from 1-5 days earlier
- D. specific work zones at designated times, based on intersections of capacity categories and booking intervals, set for either the same day or from 1-5 days earlier
- E. specific work zones at designated times, based on booking intervals including All Day intervals, set for either the same day or from 1-5 days earlier
Answer: B,D,E
NEW QUESTION 58
Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified.
Which step must you take to solve this issue?
- A. Go to Configuration > Display and modify the "Quota Settings".
- B. Go to Configuration and add a new Capacity Category.
- C. Go to Configuration > Business Rules and modify the Capacity intervals.
- D. Go to Configuration > Capacity Categories and add or edit time slots.
Answer: A
Explanation:
Explanation
Reference
https://docs.oracle.com/en/cloud/saas/field-service/18c/faadu/configuring-oracle-field-service-cloud.html#work-
NEW QUESTION 59
Which statement is correct regarding Time Slots in Oracle Field Service Cloud (OFSC)?
- A. Time Slot is a configured interval within which an activity is estimated to start.
- B. A Time Slot is a configured interval Within which an activity is estimated tostart and end.
- C. Time Slots areused in OFSC for calculations/estimations pertaining to activity types, routing, capacity categories and resource shifts.
- D. An 'all-day' Time Slot's actual window spans from the beginning of a day's first configured shift through the end of the last shift.
Answer: A
NEW QUESTION 60
Which two statements are true regarding the correlation between launch conditions and message scenarios within OFSC?
- A. A given message scenario can include multiple launch conditions simultaneously.
- B. A given launch condition can be assigned to multiple message scenariossimultaneously.
- C. A given launch condition can only be assigned to one message scenario at a time.
- D. A given message scenario can only include one launch condition at a time.
Answer: A,C
Explanation:
Explanation
https://docs.oracle.com/en/cloud/saas/field-service/18a/famsc/message-scenario-configuration-guide.pdf
NEW QUESTION 61
A company has a policy in which all of their technicians' working days will begin once they arrive at their first jobs, and end at the office depot after their last jobs.
Resource 'start' locations are set to their home addresses and 'end' locations are set to the office depot address.
What Resource Type settings ensure that routing will support this requirement?
- A. 'Working Time includes the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location' are selected.
- B. 'Working Time includes the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.
- C. 'Working Time does not include the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location1 are selected.
- D. 'Working Time does not include the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.
Answer: A
NEW QUESTION 62
When creating a filter for use within the List/Time/Map/Daily screens in Oracle Field Service Cloud (OFSC), which option specifically enables a user interacting with the filtfr on those screens to enter a value of their choice?
- A. Select the'Contains' operator option when specifying the filter conditions.
- B. Select the 'In' operator option when specifying the filter conditions.
- C. Select the 'Is not empty' option when specifying the filter conditions.
- D. Select the 'Dynamic' option when specifying the filter conditions.
Answer: C
NEW QUESTION 63
Your customer wants routing to estimate accurate travel times from their resources' home locations to their first activities of the daywhen making automated assignments.
What two configurations are required to be in place to support this requirement?
- A. Resource's Home Zone Centermust be assigned for each weekday routing should assign that resource work.
- B. Resource's "Start location" must be configured as a shared location at the resource's parent level in the resource tree.
- C. The resource type setting "Working time includes travel to first activity" must be selected.
- D. Resource's "Start location" must be assigned for each weekday that routing should assign resource work.
Answer: C,D
NEW QUESTION 64
A customer has found that there are some instances where their technicians have recorded either exceptionally short (for example, "one-minute-wonders") or long (for example, they forgot to set the status to "complete") activity durations.
Given the importance of accurate data in a time-based self-learning system, which two constraints are in place and can be modified to ensure that outlier circumstances such as these do not affect future activity duration estimations?
- A. "Lower limit for personal ratio to calculate duration" and "Upper limit for personal ratio to calculate duration"
- B. "Minimum relevant travel time in minutes" and "Maximum relevant travel time in minutes"
- C. "Minimum relevant duration time in minutes" and "Maximum relevant duration time in minutes"
- D. "Personalize the estimation of activity duration" and "Initial ratio of activity duration"
Answer: C,D
NEW QUESTION 65
A customer has the following Outbound Integration Channel requirements for data associated with the Activity Fields entity;
* For the Daily Extract channel, include the fields Activity ID, Activity Date, Activity Status, Customer Name, and the Activity Resolution Reason Code custom property.
* For the BICS channel, include the same fields, but the columns associated with the Activity ID and Activity Status fields should be Appointment ID and Appointment Status respectively.
* For the DBaaS channel, include the fields and naming conventions listed for the BICS channel, but also add the fields Resource ID and Route ID.
Which approach must be taken to accomplish these goals?
- A. Explain to thecustomer that it cannot be done; the fields for each entity must be consistent across the different channels.
- B. Create one Outbound Integration Channel for the Daily Extract and BICS, and a second, separate one for the DBaaS channel.
- C. Create separate Outbound Integration Channels for each, specifying the different field and naming convention requirements.
- D. Create a Single Outbound Integration Channel to be shared between all three; change the c names and add the additional fields for each integration as appropriate
Answer: C
NEW QUESTION 66
Which three Resource Type Roles can share work skills, inventory, and geolocation in teamwork?
- A. Tool
- B. Vehicle
- C. Bucket
- D. Organization Unit
- E. Field Resource
Answer: A,B,E
Explanation:
Explanation
Reference: https://docs.oracle.com/cloud/november2015/servicecs_gs/FAADU/FAADU.pdf
NEW QUESTION 67
Your customer wants help configuring a message scenario that, when launched, populates a proper* (A_TIME) with the time the message was created (message_time_of_creation).
What must be entered in the subject and body of the message pattern to support this requirement?
- A. The message subject should be: {A_TIME}.
The message body should be: message_time_of_creation. - B. The message subject should be: {A_TIME}.
The message body should be: {message_time_of_creation}. - C. The message subject should be: A.TIME.
The message body should be: {message_time_of_creation}. - D. The message subject should be: {message_time_oLcreation}. The message body should be: {A_TIME}.
- E. The message subject should be: message_time_of_creation. The message body should be: A_TIME.
Answer: A
NEW QUESTION 68
Your customer has enabled "Calculate activity duration using statistics" with a "Default duration' of 48 minutes for a new Activity Type called TV Upgrade.
Your customer has created a new TV Upgrade activity with amanually set 30-minute duration. Which statement is true regarding the estimated duration for this new TV Upgrade activity?
- A. The activity duration is set as 48 minutes when no learned statistics are available.
- B. The activity duration is set as 30 minutes when no learned statistics are available.
- C. The activity duration is set as 30 minutes.
- D. The activity duration is set as 30 minutes when learned statistics are available.
- E. The activity durationis set as 48 minutes when learned statistics are available
- F. The activity duration is set as 48 minutes.
Answer: F
NEW QUESTION 69
Your customer is currently closing booking automatically for their Capacity Categories but they want to be able to close booking per work zone because some of their work zones require additional work preparations.
Which step is required to enable this functionality?
- A. If "Work Zone support" is enabled on Business Rules, there are no additional steps required to enable closure of booking per work zone.
- B. Under Business Rules, enable "Allowclosing booking on work zone level".
- C. Under Quota > View > Configuration, enable "Allow closing booking on work zone level" for every capacity-enabled bucket.
- D. Under Resource & Bucket Info, enable "Allow closing booking on work zone level" for everycapacity-enabled bucket.
Answer: C
Explanation:
Explanation
Reference
https://docs.oracle.com/en/cloud/saas/field-service/18c/faccu/configuring-capacity.html#t_configure_quota_optio
NEW QUESTION 70
Acustomer is using the following within the "get_capacity" request of the SOAP Capacity API.
<date>2017-05-10</date>
<date>2017-05-15</date>
<location>general</location>
Given the body of the request, which statement is true regarding the dates that willbe returned in the response?
- A. The customer will obtain results for dates May 10th and May 15th.
- B. Only if there is quota available, the customer will obtainresults for dates between May 10th and May
15th. - C. The customer will obtain results for dates between May 10th and May 15th, both inclusive.
- D. The customer will obtain results for dates between May 10th and May 15th, excluding May 15th.
Answer: A
NEW QUESTION 71
The Displaysetting "Idle Time Minimum" is set to 5 mins. What is the consequence of this setting?
- A. Idle time that exceeds 5 mins in duration that is prior to an activity will cause that activity to show a red
"jeopardy" color in OFSC Mobility. - B. Idle time that is estimated to be less than 5 mins in duration in the OFSC Mobility time view will be shown as 5 mins in duration.
- C. The mobile resource's alert panel will show an alert for occurrences of idle time estimated to exceed 5 mins in duration on the route.
- D. Idle time estimated to be below 5 mins in duration will not be shown as idle time on the OFSC Mobility time view.
Answer: D
NEW QUESTION 72
Yourcustomer wants to configure an inner step message ("B") to send an email if a previous message ("A ) has Failed.
Which statement explains how this can be supported?
- A. In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.
- B. In the Message Scenario screen's Next Stepstab of message B, add message A as the Next Message Step with the final status Failed".
- C. In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".
- D. In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN failed.
Answer: C
NEW QUESTION 73
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