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How to book the MB-240: Microsoft Dynamics 365 for Field Service Exam
These are following steps for registering the MB-240: Microsoft Dynamics 365 for Field Service exam.
- Step 1: Visit to Microsoft Learning and search for MB-240: Microsoft Dynamics 365 for Field Service.
- Step 2: Sign up/Login to Pearson VUE account
- Step 3: Select local centre based on your country, date, time and confirm with a payment method.
Exam Details and Topics
In regards to the exam details, it is important to start with the format. The test can be taken in the English language only. It is known to be 120 minutes long with approximately 40-60 questions to answer. The candidates in the United States are required to pay $165 to sit for this exam either online or at any Pearson VUE center near them. This cost is not applicable in other countries. Due to taxation, it is usually different and on the higher side. Those individuals who are not in the USA can find out how much they should pay for the test on the official webpage.
Who should take the MB-240: Microsoft Dynamics 365 for Field Service Exam
The MB-240 Exam certification is an internationally-recognized certification which help to have validation for those professionals who are keen to make their career in 10 domain. Candidates for this exam should be familiar with work order lifecycle, capabilities for billing accounts, requirement groups concepts and the technologies. Candidates should have some hands-on experience with resource scheduling optimization, schedule board implementation dispatch work orders. It is good for these candidates:
- Fresher
- IT Professional
The Microsoft MB-240: Microsoft Dynamics 365 Field Service exam is a prerequisite test that is part of the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification. You need to pass two exams in total to get this certificate, and the second test is Microsoft PL-200.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
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Microsoft MB-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configure Field Service (20-25%) | 20-25% | - Implement security roles and field service settings - Configure work order types and incident types - Configure pricing, billing, and cost entities - Configure Field Service organizations and structures - Configure scheduling configurations and booking setup - Set up and configure customer assets - Set up and configure resource characteristics and skills |
| Scheduling and Dispatch (20-25%) | 20-25% | - Schedule work orders using various methods - Optimize schedules using resource scheduling optimization - Configure map view and route optimization - Handle scheduling conflicts and rescheduling - Manage scheduling options and requirements - Configure schedule board and board features |
| Manage Field Service Mobile Application (10-15%) | 10-15% | - Handle offline capabilities and synchronization - Manage mobile forms and workflows - Configure resource and technician mobile experiences - Configure Field Service Mobile app settings |
| Manage Work Orders (20-25%) | 20-25% | - Configure work order lifecycle and statuses - Manage work order products, services, and notes - Handle work order incidents and resolutions - Process work order inspections and recommendations - Manage work order reporting and analytics - Create and manage work orders |
| Manage Asset and Connected Field Service (5-10%) | 5-10% | - Process IoT alerts and work order creation - Implement connected field service scenarios - Manage asset IoT connections and monitoring - Configure IoT integrations and alerts |
| Manage Inventory and Procurement (15-20%) | 15-20% | - Handle inventory adjustments and transfers - Configure warehouse and inventory settings - Configure product inventory and item associations - Manage inventory levels and stock locations - Process purchase orders and returns |
