How to study the ITILF Exam
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Who should take the ITILF exam
The ITIL Foundation ITILF Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in Exin ITIL Foundation. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The ITIL Foundation ITILF Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the ITIL Foundation ITILF Exam then he should take this exam.
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How much ITILF Exam Cost
The price of the ITILF exam is $176 USD.
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What is the duration of the ITILF Exam
- Length of Examination: 60 minutes
- Passing Score: 65%
- Format: Multiple choices, multiple answers
- Number of Questions: 40
BCS ITILF Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| ITIL Service Value System (SVS) | - Service value chain - Governance - Opportunity, demand, and value - Continual improvement - Guiding principles |
| Key Concepts of Service Management | - Organizations, service providers, service consumers - Value and value co-creation - Service relationships and outcomes |
| Four Dimensions of Service Management | - Organizations and people - Information and technology - Partners and suppliers - Value streams and processes |
| ITIL Practices Overview | - Change enablement - Incident management - Service desk - Problem management - Service level management |
