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HP HP2-E59 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Segmentation & Buying Process | 20% | - Align solutions with buying cycle stages - Identify customer types and business needs - Recognize IT trends and business drivers |
| Topic 2: HP Portfolio Overview & Value Proposition | 16% | - Differentiators and competitive advantages - HP server, storage, networking and services portfolio - Positioning HP solutions against competitors |
| Topic 3: HP Networking Solutions | 26% | - Networking value and business outcomes - LAN, WAN, wireless and data center networking - FlexNetwork architecture and features |
| Topic 4: HP Technology Services | 2% | - Support and lifecycle services - Foundation, Proactive and Consulting services |
| Topic 5: HP Storage Solutions | 16% | - StoreEasy, MSA, StoreOnce, StoreEver - Matching storage to customer requirements - Block, file, object and backup solutions |
| Topic 6: HP Server Solutions | 20% | - Key features and benefits - ProLiant rack/tower/blade servers - Use cases and target environments |
HP Introduction to Selling Servers, Storage, Networking and Services Sample Questions:
HOTSPOT
Match the description to the type of sales engagement (transactional or consultative)
Correct Answer:
Explanation:
Note:
A business that runs on a transactional sales model is much more concerned about price than value.
Note:
*Transactional sales can usually be closed within a matter of minutes, hours or months . The sales agent engages the prospect, gives a pitch and processes the sale if the prospect is interested. Sales agents using this approach are normally more focused on the sales outcome than on the prospect's needs .
*If your company just wants to sell a product and then bid that customer goodbye, a transactional sales approach may be a good fit.
Which two basic types of network switches does the HP networking portfolio support? (Select two.)
- A. low-speed switches
- B. power switches
- C. managed switches
- D. high speed switches
- E. unmanaged switches
Correct Answer: C,E 🗳️
Explanation: Only visible for BootcampPDF members. You can sign-up / login (it's free).
What should you think about during the Mitigate Risk stage of the customer buying cycle? (Select two.)
- A. Solution option considerations
- B. The customers stage in the maturity model
- C. The potential services you can offer
- D. Potential customer objections
- E. The potential profit margin of the solution
Correct Answer: A,D 🗳️
Explanation: Only visible for BootcampPDF members. You can sign-up / login (it's free).
What can your customer expect from an HP Advanced Solution Center Technical Solution Specialist? (Select two.)
- A. Semi-annual proactive scan
- B. Onsite technical support within eight hours of reported issue
- C. Semi-annual specific firmware patch and software update recommendations
- D. Secure 24x7 monitoring
- E. Monthly site visits
Correct Answer: B,D 🗳️
Explanation: Only visible for BootcampPDF members. You can sign-up / login (it's free).
Your customer has purchased an HP Simply StoreIT solution. What should you do next?
- A. Ask clarifying questions.
- B. Show how the solution addresses the customer's needs.
- C. Identify new opportunities.
- D. Address potential objections.
Correct Answer: C 🗳️
