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HP HP2-B85 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Needs & Sales Process | 25% | - Matching solutions to customer requirements - Understanding customer business challenges - Imaging and printing assessment methodology |
| Topic 2: Technology & Benefits | 20% | - Security and manageability features - Printing technologies and specifications - Energy efficiency and environmental features |
| Topic 3: Solutions & Applications | 15% | - Supplies and service options - Horizontal and vertical industry use cases - Document workflow and software solutions |
| Topic 4: HP Imaging and Printing Portfolio | 30% | - Large format and production printing - MFP and digital sending solutions - Inkjet and LaserJet product families |
| Topic 5: Competitive Positioning | 10% | - Value proposition and ROI communication - HP differentiators vs competitors |
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. What can happen if a company does not have a focused document strategy with clear policies?
A) Employees will not use the color in their documents.
B) Employees will create their own strategies.
C) Employees will finish their own documents by hand.
D) Employees will outsource key documents.
2. What is the expected trend for pricing of imaging and printing devices in future years?
A) increasing
B) stabilizing
C) staying tied to inflation rates
D) declining
3. In the technology adoption life cycle, what are the "laggards"?
A) skeptics
B) conservatives
C) innovators
D) pragmatists
4. What are the benefits of in-house printing of marketing pages? (Select two.)
A) Documents can be printed in monochrome for impact.
B) You can target customers with personalized information.
C) Marketing pages can be used on the Internet.
D) You can print fewer numbers of pages as needed.
E) Creative agencies charge less for in-house design.
5. How many customers and printers are in the HP imaging and printing worldwide installed base?
A) 200 million customers, 600 million printers
B) 30 million customers, 200 million printers
C) 400 million customers, 1 billion printers
D) 100 million customers, 400 million printers
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B,D | Question # 5 Answer: D |
