WGU Operations-Management : WGU Operations Management (C215, VDC2)

Operations-Management real exams

Exam Code: Operations-Management

Exam Name: WGU Operations Management (C215, VDC2)

Updated: Aug 31, 2026

Q & A: 72 Questions and Answers

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WGU Operations-Management Exam Syllabus Topics:

SectionObjectives
Topic 1: Quality Management- Total Quality Management (TQM)
- Six Sigma and Continuous Improvement
Topic 2: Supply Chain and Inventory Management- Inventory Models and Control Systems
- Just-in-Time (JIT) and Lean Operations
- Supply Chain Design and Logistics
Topic 3: Operations Management Foundations- Introduction to Operations and Productivity
- Operations Strategy and Competitiveness
Topic 4: Forecasting and Planning- Aggregate Planning
- Demand Forecasting Methods
Topic 5: Project and Operations Scheduling- Scheduling Techniques
- Project Management Basics
Topic 6: Process Design and Analysis- Process Mapping and Flow
- Capacity Planning and Bottlenecks

WGU Operations Management (C215, VDC2) Sample Questions:

Question 1

Which statement is true about capacity requirements planning (CRP)?

A. Human capital adequacy is analyzed for given work centers and production items.
B. Available capacity is compared to calculated workloads of relevant items.
C. Each product item is individually addressed regardless of relevant holistic processes.
D. Production capacity is created for future production items.


Question 2

Why is capacity requirements planning (CRP) important?

A. It coordinates availability of materials for production processes.
B. It enables an assessment of employee production efficiency.
C. It provides the ability to compare available production capabilities to the planned workload.
D. It creates a transparent view of lead time and overtime usage in work centers.


Question 3

Which quality control tool should be used to monitor the current status or end result of a process?

A. Control chart
B. Flowchart
C. Checklist
D. Scatter diagram


Question 4

Which work system acknowledges the benefits of employee proficiency?

A. Enhanced employee relations
B. Labor specialization
C. Lower operating cost
D. Employee longevity


Question 5

Which formula would indicate that a fast-food restaurant was performing at, above, or below its benchmark?

A. Time a resource is used / time a resource is available
B. Throughput time / value-added time
C. Output / input
D. Actual output / standard output


Solutions:

Question 1
Answer: B
Question 2
Answer: C
Question 3
Answer: A
Question 4
Answer: B
Question 5
Answer: D

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