Microsoft 77-731 : Outlook 2016: Core Communication, Collaboration and Email Skills

77-731 real exams

Exam Code: 77-731

Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills

Updated: Aug 15, 2026

Q & A: 35 Questions and Answers

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Skills measured

  • Manage schedules (35-40%)
  • Manage the Outlook environment for productivity (20-25%)
  • Manage contacts and groups (10-15%)
  • Manage messages (35-40%)

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Microsoft 77-731 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Create a message; add or remove message attachments
  • add tracking and voting options
Topic 2
  • Sort messages, move messages between folders
  • add new local folders, apply categories
Topic 3
  • forward and reply to messages
  • configure basic Auto Archive settings
  • clean up messages, mark a message as read or unread
Topic 4
  • create calendar items from messages, set calendar item times, set up meetings by using the scheduling assistant
Topic 5
  • configure Junk Email and Clutter settings
  • flag outgoing messages for follow up
Topic 6
  • Set calendar item importance, forward calendar items, configure reminders
  • display multiple calendars
Topic 7
  • Create calendar items, create recurring calendar items, cancel calendar items
  • Create and manage calendars

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

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Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

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